KickAssVPS.com monitored a service-impacting network event beginning at 12:43 PM CST and continuing until approximately 1:37 PM CST. During this period, customers may have experienced intermittent periods of packet loss and high latency.
This period of intermittency was caused by a massively-distributed denial-of-service attack originating from multiple networks in Asia. Engineers immediately began a detailed forensic investigation, identified the vector of attack, and were able to reduce and then eliminate the effects of this attack.
We apologize for the impact and inconvenience that this has had on your business.
Thursday, December 2, 2010
Network Issues - 12-2-10
The KickAssVPS.com network is experiencing high latency issues, affecting traffic to the network. We are awaiting status for the data center. Will post updates soon.
Thursday, October 21, 2010
Resolution of Network Event - 10/21/2010
Dear KickAssVPS.com Customer:
The Network Operations Center of our upstream provider monitored a service impacting network event at 10:49AM CDT. During the event, periods of packet loss and high latency were experienced while core BGP routers at our hosting facility were impacted by excessively high volumes of network traffic causing high router CPU utilization. After real-time forensic analysis of traffic patterns, it was determined that a distributed denial of service attack (DDoS) was occurring. Thousands of rouge network hosts in China were identified targeting various IP addresses at our upstream hosting facility. Engineers constructed an access control list (ACL) to match and block the source traffic. At approximately 11:25AM, all services returned to normal after the attack was successfully stopped.
We apologize for the impact and inconvenience that this has had on your business.
Best Regards,
KickAssVPS.com
The Network Operations Center of our upstream provider monitored a service impacting network event at 10:49AM CDT. During the event, periods of packet loss and high latency were experienced while core BGP routers at our hosting facility were impacted by excessively high volumes of network traffic causing high router CPU utilization. After real-time forensic analysis of traffic patterns, it was determined that a distributed denial of service attack (DDoS) was occurring. Thousands of rouge network hosts in China were identified targeting various IP addresses at our upstream hosting facility. Engineers constructed an access control list (ACL) to match and block the source traffic. At approximately 11:25AM, all services returned to normal after the attack was successfully stopped.
We apologize for the impact and inconvenience that this has had on your business.
Best Regards,
KickAssVPS.com
Network Outage - Update
KickAssVPS.com network has stabilized. We will be posting a full report shortly.
BGP Routing Issue affecting all incoming traffic
We have been informed of a global routing issue affecting all traffic to the KickAssVPS.com network. We are awaiting resolution from our ISP.
Thursday, September 16, 2010
Nationwide XO Bandwidth Issue
Our bandwidth provider XO communications is having a nationwide routing issue. We are awaiting an ETA to correct the intermittent connectivity issues.
Subscribe to:
Posts (Atom)
