Saturday, May 9, 2009

Network Upgrade Completed

Dear Valued Customer,

KickAssVPS and our Data Center partner Atomic performed planned network maintenance beginning Saturday, May 9, 2009 at 12:00 AM CDT. The initial maintenance window was planned to last until 6:00AM CDT Saturday May 9, 2009.

This maintenance window was extended until Saturday, May 9, 2009 at 1 PM CDT due to some additional routing work that needed to be performed.

During the maintenance window, the distribution switches at the Edina Data Center has been upgraded to the Cisco 7606 WS-SUP720-3BXL platform. Additionally, the Managed Firewall products have been upgraded to handle additional network capacity. Together these upgrades will improve overall reliability and speed of the KickAssVPS.com Network, enhance existing products and services, and provide the capacity for important additional offerings now and for the future.

As planned, during the maintenance window, all Network Services and Products requiring access through the KickAssVPS.com Network did experience service interruptions to varying degrees.

Engineers have been on site at the Edina Data Center, closely monitoring the network post maintenance.

All services have been restored, tested, and are operating at desired levels. The upgrades have fully expanded all of the KickAssVPS.com offerings to the highest enterprise levels offered!

We appreciate and value your business and look forward to serving you in the future.

Sincerely,

KickAssVPS.com

Network Upgrade Status

1:00pm CST. Routing issues should be resolved, all systems are functioning normally.

Network Upgrade Status

12:01pm CST - There are still some minor routing issues with some ISPs causing intermittent connectivity issues. ETA of having the routing issues solved is 1pm CST.

Thursday, May 7, 2009

Network Maintenance - Saturday, May 9, 2009

Dear Valued Customer,

KickAssVPS.com will have planned network maintenance beginning Saturday, May 9, 2009 at 12:00 AM CDT. This maintenance window will last until Saturday, May 9, 2009 at 6:00 AM CDT.

Distribution switches at the Edina data center will be upgraded to the Cisco 7606 WS-SUP720-3BXL platform. Additionally, the Managed Firewall products will be upgraded for additional network capacity. These upgrades will improve overall reliability and speed of the network, enhance existing products and services, and provide the capacity for important additional offerings now and for the future.

During this maintenance window, all network services will experience service interruptions to varying degrees. This will include all VPS servers, dedicated, and co-location customers.

Engineers will be on-site at the Edina data center, working diligently during the maintenance window to keep service downtime to a minimum.

If you have any questions regarding this maintenance, please contact us at support@kickassvps.com. We appreciate and value your business and look forward to serving you in the future.

Sincerely,

KickAssVPS.com