Dear KickAssVPS.com Customer:
The Network Operations Center of our upstream provider monitored a service impacting network event at 10:49AM CDT. During the event, periods of packet loss and high latency were experienced while core BGP routers at our hosting facility were impacted by excessively high volumes of network traffic causing high router CPU utilization. After real-time forensic analysis of traffic patterns, it was determined that a distributed denial of service attack (DDoS) was occurring. Thousands of rouge network hosts in China were identified targeting various IP addresses at our upstream hosting facility. Engineers constructed an access control list (ACL) to match and block the source traffic. At approximately 11:25AM, all services returned to normal after the attack was successfully stopped.
We apologize for the impact and inconvenience that this has had on your business.
Best Regards,
KickAssVPS.com
Thursday, October 21, 2010
Network Outage - Update
KickAssVPS.com network has stabilized. We will be posting a full report shortly.
BGP Routing Issue affecting all incoming traffic
We have been informed of a global routing issue affecting all traffic to the KickAssVPS.com network. We are awaiting resolution from our ISP.
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